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Terms & Conditions


If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by:

  1. Contacting us via the Phone number or our Email.

When making a complaint, please let us know the following information:

  1. Your Name and Email Address
  2. A brief description of the issue
  3. Order number, the product name or serial number, if applicable
  4. Date of purchased

We will respect our customers’ privacy in relation to any personal information given to us.

HiFon Pty Ltd
ABN:97 620 182 792